Thursday, April 10, 2008

"Unable to save orientation" - Capture Viewer

Problem: When trying to save the rotation on a faxed image, gives "Unable to save rotation" error.[FileNet Capture 4.1 and CE 3.0]
Solution: The error occurs because of unavailability of 'Rotation' tag on the image. Solution is to specify rotation value in DocProcessing component as 180 degree.[and then rotate the image again to 180 degree in source code incase of customize application].

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