Tuesday, October 06, 2009

Capture Manager does not show any object store.

Environment : FileNet Enterprise Manager 4.5, FileNet Capture Professional 5.2 and WSE 3.0
OS: Windows XP SP3
Problem : Open Capture Manager and then select repository type 'Shared Content Engine. When click 'Add' button nothing happens.It does not show CE credentials dialog and hence does not display any CE object store. But Able to see CE object stores through Enterprise Manager.

Solution: This happens if 'Compatibility URL' is not specified while installing Enterprise Manager. Provide URL at the time of installation and change it if required by editing the CompatibilityURL registry entry:

HKEY_LOCAL_MACHINE\SOFTWARE\FILENET\ECM\CONTENT ENGINE\CLIENT

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