Problem: Consider a scenario when one user logs in to the customized Panagon application through Citrix URL, application works fine. But as soon as the second user tries to log into the same application, it kills the previous user's session.
Reason: Lack of access rights for users to Application and temporary folders being used by application.
Solution: Within Citrix presentation Server you can enable virtual IP feature. This allows each user to be allocated a unique IP address whenever they run an application from a server that has Virtual IP Addresses enabled. Citrix servers should be on a subnet that has a free IP address range to be used by the applications.
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4 comments:
For IDM desktop or FileNet Capture? I have never heard of Capture running in Citrix, but my scope is limited. If so what versions of the software?
Yes, we have been using FileNet IDM Destop 4.X and FileNet Capture 4.1 in Citrix for last 2 years. We had some problems in the beginning but they were resolved.
Thanks for your response. Are you using this for indexing or scanning? I could see indexing, but scanning would be great. Let me know.
We have been using this for Indexing and other retrieval applications only.
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